Frequently asked questions
Questions and answers
Is my data public?
Your gameplay is. Your characters, items, trades and zeny appear in the Ledger. Your email, IP address, payments and chat are never shown.
Can I hide my characters from the Ledger?
No. Public data is the whole point of the server, so there is no private mode for characters, items or zeny. What you can control is what never enters the Ledger in the first place: your email, IP, payment details and chat are not published for anyone.
How many game accounts can I make?
Up to [5] per master account. Each game account has its own password and characters.
Who can see my email address?
You, masked, on your own security page, and staff in the staff console when they handle a ticket or an account issue. Every time a staff member opens your account, that access is itself written to the public accountability log, without the email.
What are the rates?
The current rates and every other disclosed setting are published, with their change history, on the rates and config page. [RATES SUMMARY]
Do GMs play by different rules?
No. Staff are bound by the same terms, may not play on game accounts that hold GM permissions, and every command a GM runs is published on the Ledger.
Can I move a game account to a friend?
Yes, with the transfer flow on the game account's page. The receiving owner must accept within [72 hours]. Transfers for payment of any kind count as real-money trading and are banned.
What happens to my data if I delete my master account?
Your email, password hashes, 2FA and support history are deleted within [30 days]. In-game history stays in the Ledger, tied only to the game account ID.
Is Midgard Universe affiliated with Gravity?
No. Ragnarok Online is a trademark of Gravity Co., Ltd. Midgard Universe is an independent fan project with its own client, and it is not endorsed by or connected to Gravity.